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Please allow 1 business day to process in addition to the shipping times listed below for your selected shipping method.
Our logistics methods include:DHL、UPS、EMS、UPS etc.
We only can ship the item to United States, Canada, England, Australia, Germany, France and Italy at present.
Service area exclude：Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific.
- Please pay attention that we are only able to deliver to PO Boxes or APO/FPO addresses via expedited shipping, NOT standard shipping.
- Please make sure to enter a right physical address to avoid any problems with your shipment.
- Customs taxes vary by country and will be charged depending on the local customs policies. If you need pay a customs fee, please contact our Customer Service Team for more help.
- If your shipping address is located in a rural community, you may have to pick up your package from your regional post office. For rural or remote regions, please allow an additional 1-2 days for delivery. We appreciate your understanding!
- If your order has already been shipped, we will be unable to redirect it. Here are some solutions:
Once the package is delivered to your regional post office due to address issues, you can contact the post office directly to request them to redirect it to an alternate address. Please note that this is done at the discretion of the postal office.
If the tracking information show that the package has been delivered to your address but you don't receive the package, you can check your mail box, front or back door and porch, and ask your family whether they receive the package instead of you.
- When placing an order, please check your personal information (i.e. shipping address, phone number, email) carefully to avoid any issues or delays getting your order.
- you don't receive your package on time, please feel free to contact our Team. We're more than happy to help!
NEED MORE HELP? LET US KNOW!
Contact Us(We will get back to you within 24hrs)